· FREE INTERNATIONAL SHIPPING ·

Refunds


Return Policy
INTERNATIONAL RETURNS

All returns shall be returned to:
Parcel Locker 10135 1852621
Wishart Street
Gwelup WA 6018



    Any brand new product can be returned for a full refund or store credit within 45 days of delivery. We offer easy returns for all domestic and international orders.
    Expedited shipping charges are non-refundable.

    Whilst we are certainly happy to exchange items if they don't fit or your are not happy with them, we limit this to two rounds of exchange. 

    For international returns under $50 USD, the customer is responsible for return shipping.


    RECEIVE A DAMAGED ITEM?

    Receive a damaged item? Please reach out to our Customer Support team at info@essentiastore.com.com and they will help resolve the issue. See more warranty information on our FAQ page.

    HOW LONG DOES IT TAKE TO PROCESS MY RETURN?

    Once your return has been received by the warehouse and it complies with our returns policy, we will refund you. Please be aware that payments can take up to 7 working days to process depending on your bank or payment provider.